Privacy Policy
In Softipor we are committed to protect and respect your privacy in compliance with European General Data Protection Regulation
(GDPR) 2016/679, dated April 27th 2016. This privacy statement explains when and why we collect personal information, how we use
it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Statement applies to the use
of our products and our sales, marketing and contract fulfillment activities. It also applies to individuals seeking a job in
Softipor.
When do we collect personal data about you?
- When you are using our products.
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When you interact with us in person, through correspondence, by phone, by social media, or through our websites.
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When we collect personal information from other legitimate sources, such as Softipor marketing partners, public sources or
social networks. We only use this data if you have given your consent to them to share your personal data with others. We
may collect personal data if it is considered to be of legitimate interest, and if this interest is not overridden by your
privacy interests. Before data is collected we make sure an assessment is made, ensuring that there is an established mutual
interest between you and Softipor.
Why do we collect and use personal data?
We collect and use personal data mainly to perform direct sales, direct marketing and customer service. We also collect data
about suppliers, partners and persons seeking a job or working in our company.
We may use your information for the following purposes:
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send you marketing communications which you have requested. These may include information about our products and services,
events, activities, and promotions of our associated partners’ products and services. This communication is
subscription-based and requires your consent;
- send you information about the products and services that you have purchased from us;
- perform direct sales activities in cases where legitimate and mutual interest is established;
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reply to a ‘Free quote’ or other web forms you have completed on one of our Softipor websites (e.g., downloading a
whitepaper).;
- follow up on incoming requests (customer support, emails, chats, or phone calls);
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perform contractual obligations such as order confirmation, invoice, reminders, and similar. The contract may be with
Softipor directly or with a Softipor partner;
- notify you about any disruptions to our services;
- contact you to conduct surveys about your opinion on our products and services;
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compliance with legislative requirements. To fulfill legal obligations in our mutual business operations framework and for
other purposes of business management;
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to prevent fraudulent use. When we believe it is necessary to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations associated with the potential threats to the safety of any person or violations of
our agreed terms of service or privacy policy.
Our legal basis for collecting personal data
1) Collecting personal data based on consents
The collection of personal data based on consent from the data subject will be done by using the “Consent to personal data
processing Form” that will store information related to the consent given by the individual. Individual consents will always be
stored and documented in our systems.
2) Collecting personal data based on contracts
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and
suppliers.
3) Collecting personal data based on legitimate interest
We may use personal data if it is considered to be of legitimate interest and if the privacy interests of the data subjects do
not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which
a mutual interest between Softipor and the person has been identified. This legal basis is primarily related to our sales and
marketing purposes. We will always inform individuals about their privacy rights and the purpose of collecting personal data.
What type of personal data is collected?
We collect name, phone number, title and email address, in addition to your company’s name and contact information. We may also
collect feedback, comments and questions received from you in service-related communication and activities, such as meetings,
phone calls, documents, and emails. From our websites we may collect IP-address and actions taken on the site.
If you apply for a job at Softipor, we collect the data you provide during the application process.
How long do we keep your personal data?
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected,
while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under
applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the
personal data that we have collected is no longer required, we will delete it in a secure manner.
Your rights to your personal data
You have the following rights with respect to your personal data:
- the right to request a copy of your personal data that Softipor holds about you;
- the right to request that Softipor corrects your personal data if inaccurate or out of date;
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the right to request that your personal data is deleted when it is no longer necessary for Softipor to retain such data;
- the right to withdraw any consent to personal data processing at any time;
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the right to request that Softipor provides you with your personal data and, if possible, to pass on this information
directly (in a portable format) to another data controller when the processing is based on consent or contract;
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the right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or
processing of your personal data;
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the right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or
direct marketing.
The use of cookies and beacons
We use cookies and web beacons (‘Website Navigational Information’) to collect information as you navigate the company’s
websites. Website Navigational Information includes standard information from your web browser, such as browser type and browser
language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages
viewed and the links clicked.
This information is used to make websites work more efficiently, as well as to provide business and marketing information to the
owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site,
domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us
tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies
and web beacons do not personally identify you.
Analytics Tools. We may use internal and external Analytics tools, including Google Analytics. Third-party Analytics companies
with whom we work, can combine the information collected with other information they have independently collected from other
websites and/or other online products and services. Their data collection and use is subject to the privacy policy.
Do we share your data with anyone?
We do not share, sell, rent, or trade your information with any third parties without your consent.
We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is
necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we
will do what we can to ensure that your privacy rights continue to be protected.
How we protect your information
The Security of your information is important to us. Softipor continuously enforces security measures to protect collected
information. However, no website or Internet transmission are never completely safe. We urge You to take steps to protect your
personal information, for example, to choose a strong password and keep it secret, and always properly log off from the user
account and close the web browser after you have finished using the website www.softipor.com on an unprotected device.
Changes to this Privacy Statement
Softipor reserves the right to amend this Privacy Statement at any time. The applicable version will always be found on our
websites. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes.
If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites
prior to the change taking effect.
If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact
softiporinfo@gmail.com.